FAQ
Plain answers.
If yours is not here, ask us.
Money
What does ReelFamous cost?
Joining and browsing are free. When a job is paid, the ReelFamous fee is 15% of the creator’s work.
Who pays the fee?
It comes out of the agreed price. The business pays the contract total, and the creator receives that total less the fee and any tax. Both of you see the exact figures before signing.
Does the fee apply to tax, expenses or tips?
No. Sales tax, reimbursed expenses such as travel and mileage, and tips are not subject to the fee.
When does a creator get paid?
Contracts split the price into milestones, paid in stages through Stripe. Each milestone has a rule for when it is released, and transfers follow that schedule once a payout account is set up.
What if there is a refund?
A refund unwinds the fee and the creator’s share in proportion to what is refunded.
The job
Does inviting someone commit me to anything?
No. An invite is a request to talk. Nothing is agreed until both sides sign a contract.
What if a business never reviews the work?
Each submission has a review window, 5 days by default, with reminders. If it runs out, the submission is approved automatically and labelled that way.
What if a business stops paying?
Review copies are watermarked, and the original files unlock only when every milestone is paid.
How many revisions do I get?
The contract sets the rounds. More than that needs a paid change order agreed by both sides.
What happens if someone cancels or does not show up?
Cancelling a confirmed shoot inside 48 hours of the start has a set outcome, and no-shows can be reported from the booking. The rule that applies is shown before you confirm.
Rights
What can a business do with the video?
What the contract says. A paid job covers project delivery only. Portfolio use, paid ads and ReelFamous’s own marketing each need a separate grant.
Can my work or face be used to train AI?
Not unless it is separately licensed. AI training and synthetic likeness are off by default, never bundled with other rights, and never implied.
Can I stop a use later?
Grants can expire or be revoked for future use, and each change is recorded in the clip’s Rights Passport.
Someone posted my work. What do I do?
Use the copyright and takedown form. ReelFamous reviews each claim and tells the people on the clip straight away. The clip stays up until a moderator decides or holds it. Only the creator or business on the clip, signed in and filing about their own clip, hides it at once.
Trust and safety
Are creators employees of ReelFamous?
No. Creators are independent businesses and decide how the work is done.
Who can use ReelFamous?
Adults aged 18 and over.
Is my location public?
Only your city or area, and distance is approximate. The exact shoot address is shared only with the contracted parties after a shoot is confirmed.
What about meeting a stranger on a shoot?
For private locations we suggest meeting somewhere public first. You can start a safety timer tied to a trusted contact, and report an incident straight from the booking.
Can we share phone numbers?
Yes, it is allowed. Before a contract is signed, ReelFamous will remind you that work arranged outside it has no signed contract, no payment through ReelFamous and no rights record. You do not need a phone number to use ReelFamous.
Availability
Is ReelFamous in my town?
We are launching first in Dover and New Philadelphia, Ohio, and open one town at a time. If yours is not open yet, you can join its waitlist, and creators who work remotely are available to you now.
Do I need a mobile app?
No. Everything you must do can be done on the web.